Answer accepted. If you need to include dependencies in your planning then the other tools like roadmaps might help. Go to Configure Board -> Card Layout and add a new field to the "backlog" section. See this article from our blog to make a better idea: An effective dashboard for Service Desk and Customer. But when you go to add subtask your only option is 'child' as if somewhere along the way it got renamed or translated if you will. Our developers use the sprint board to check on their tasks and look at their workload, they do so by using the "Group by assignee" option on the board. g. All Jira applications allow a variety of permissions: from whether users can create new projects to whether a user can see a specific type of comment on an issue. There are open issues which Atlassian have accepted to get this design flaw fixed. So Story A = 6 Hours. The "done" column should contain the status that means a task is closed. Laptop, Email etc. Hover over the Edit link that's next to the Done resolution. The only difference is that a subtask can have one or more children's tasks, while a task can only have one parent. If you could spare out some time and help me in this then it would be great. I hope this helps but if you have any other. For example, you can use the following smart values to send a Slack message that includes the issue key and issue summary: { {issue. Creating sub-tasks or using a different method to track sub-sections of work in Jira is not a question of what is better or more efficient, but rather of what you are trying to achieve. Your project admin can use Automation for Jira to remove the prefix in bulk. How can I allow customers to see those sub staks in their service desk portal? I understand that there needs to be an appropriate request type associated. To see an overview of how permissions are set up for a service project, see Jira Service Management permissions . here is an example that works - we used components to segregate boards on PROJECTNAME: project = PROJECTNAME AND component = COMPONENTFORFILTER OR issueFunction in subtasksOf ("component = COMPONENTFORFILTER ") ORDER BY Rank ASC. Subtasks will "not" show unless the board is grouped by subtask. Here's what I see now. These workflows would sit on top of the Service Request workflow and are often only triggered when the Request has reached a certain stage (mainly the "In Progress" stage). Jul 04, 2022. Navigate to the issue you would like to be the parent issue of the sub-task you are about to create. Then save and check if the board already has the new subtask issues. I have tested this out by changing my own system to using hours as the default time tracking unit, and entering. It gives teams a flexible and dynamic way to track all kinds of assets and configuration items (CIs), enabling teams to easily. These permissions can differ between applications. It's a very basic board with only 3 columns without WIP Limits etc etc. In this case, if the request is Approved we would like this to trigger a set of sub-tasks to begin work, if the. The reports overview page displays. Epic Link - issue picker. Yes we can have a multiple type of subtask. From the project sidebar, select Reports. 1 answer 0 votes Lenin Raj Atlassian Team Jan 20, 2020 • edited Hi @Luke_T Subtask issue type needs to be enabled manually for Nextgen projects. I mean when you for example create subtask you must before have an issue like task, story, bug or. In the Epic card, we use the "Add Child Issue" functionality to create Tasks. Select > Issues. 2; If we believed that there was ordering overlap between the sub-tasks, there is probably a problem that one or more of the sub-tasks really belongs to the other parent. My project on Jira is structured based on parent and child tickets and we recently found out that in order to have the automations working smoothly (i. It sounds like you might be linking issues which will not work for this functionality. Reply. Customers can send requests by email, a customizable help center, and an embeddable widget. Both Epic and Task have such a progress bar. Note: you may want to move based on task type so that you can maintain the type for the task in the other project. Child issues can be searched with JQL, reported on, and used with applications or integrations. In turn that subtask is expected to stay in the same project as the parent issue. Like • Alex Koxaras _Relational_ likes this. The task that I want to achieve is "to close a parent task automatically when all the subtasks are closed". Having them in a different sprint to their parent is nonsense. The way we would use subtasks on my team is I (as PO) would make a user story, and the team would breakdown the ticket into dev tasks, which would be subtasks. I tried adding team value to the sub-tasks but it is disabled as one of the guidelines of jira says sub-task cannot be assigned to a different team. Start your branch for Sub-tasks of the triggering issue. It would be great to have Subtask to be able to be configured as Request type. For this board we use swimlanes based on Epics. We use the progress timeline bar of an Epic to track how work is progressing. ABC-123. 1. although you don't see the count, but you will the list of sub-tasks in the second column. From the pop-up which appears, selected "Conditions". If it is included, check the field configuration of sub-task type. Environment - markup text. So the solution apparently was right under my nose. Condition to allow only users in a given group to execute a transition. Answer accepted. Jira Service Desk has revolutionized how we do IT. - We can add workflow transition, property. Then look at the URL that appears at the bottom (or wherever) of your browser:Because you are created multiple subtasks I would recommend you do this: After the creation of the parent issue and before creating the first subtask: 1. Click Enable or Disable sub-tasks as needed. A checklist is a simple, but powerful solution to managing the multiple steps involved in completing a task. I'd prefer the sprint grouped by epic and to be able to see the tasks and sub-tasks within each epic. They have: a due date, an owner, and a description. e. 1 answer. Pauline Hild Feb 23, 2022. Sub-task issue types can be customized on the Sub-tasks administration page. Standard JQL doesn't easily allow it, but you can quickly find the results using our professional indexing service JQL Search Extensions. Navigate to the issue you would like to be the parent issue of the subtask you are about to create. It should reside in the same project as the parent issue. With you current rule, the first check will be checking the triggering issue's type is bug. 11 Documentation Working with issues Cloud Data Center and Server 5. Status not in (Closed, De-scoped) AND issuetype = Story AND issuetype not in (subTaskIssueTypes (), "Non Development", "Project Work") AND issue in linkedIssues (3450) OR "Epic Link" in (3450, 3455) When the above query is executed - the results still display non-development issue types and user stories that are closed and de-scoped. It returns issues based on conditions and does not provide a view or combined results. Intention is to create sub-task. Select your Profile icon in the top right of the screen. If you want to access fields that are not shown in this dialog box,. There are two notification options that you may want to turn off: Autowatch and My Changes. But all answers are related with importing task alongwith sub-task. Story points at the task level versus the sub-task level. You need go to Admin > Issue Type > Add Issue type > select the subtask type radio button. 3) Time in Status :- More than 7 types of Time in Status reports to track your issues. At the moment, JIRA Service Desk is. To get the smart value for the custom field issue rank, I checked first in the Issue menu, Custom fields, to get the custom field ID for Rank. Add-Ons provide the functionality to suquery, so finding subtasks of certain parents (those parents being determined by JQL) such as: issueFunction in subtasksOf ("project = XXX AND issuetype = Task AND status = Closed") Without add-ons the closest thing you can do requires you to refer to the. They give you all you need for tracking ITSM / Service Desk specific. For that Sub-task, take the value of the "Due Date" of the parent task and set: Start date Sub-Task =. My goal would be to be able to organize working simultaniously on various userstories - but not having to complete the whole story in one sprint. If you want the due date of subtasks to be clearly visible from the parent Task page itself, consider. Rule 2: Cloning those newly-created Tasks/Stories's subtasks, based on the temporary label that was added. Please, click on vote and watch to receive updates about. Then you must put epic link manually again to stories. In an active sprint, I'd like to organise my board via Epics, tasks and then subtask. Mukund Iyer Rajamony Mar 20, 2019. On the Create sub-tasks page add one or more sub-tasks by clicking the Add another sub-task and fill in the Summary fields as you like. In the left column, go to Issue types > Add issue type. I am trying to create subtasks based on a form input. Meaning, the Story Points at the Task level are remaining static. In Service Management you can define certain request types that other users "customers" can use to create requests. Overview. Choose > System; Select Advanced > Attachments. Sub-tasks are used by the internal teams to record all the different activities required to be undertaken to resolve an issue. It is important to understand that Jira's sub-tasks are very much a part of their parent, they're not separate entities or loosely connected, they are a chunk of the overall story. Micha Kops' Quick Subtasks for Jira application for Server is a really good way to quickly create an arbitrary set of sub-tasks for a given issue in a simple text-based. Status is In Progress. project = "Project name". 1 accepted. By automating your processes and workflows, you remove the need for you and your team to perform manual, repetitive tasks – and you can focus on the work that matters. You can chose between a simple checklist, or enhance your list with. In JIRA I want to automatically add a developer to a sub-task, I think this can be done in two ways with: When a (main) task/story/bug is assigned to a developer, all the sub-tasks are assigned to the same developer. My project on Jira is structured based on parent and child tickets and we recently found out that in order to have the automations working smoothly (i. As an example the below would return all subtasks for a given project. It cannot have multiple parents. im using the method " issueService. Consider what your helpdesk is trying to do - it's usually "act upon someone. I notice also that you mention a hierarchy Epic -> Story -> Task -> Sub Task -> sub-task. Export the issues, and open the export file. 1. g. How to create a sub-task issue type. Affects versions - version picker. mendez) and (created >= "2020/06/03. e. The first half of the rule will run to update the Stories when the Epic is updated. you can include subtasks in filters without a plugin. Standard issue types are placed above the epic level (commonly Initiative and Legend) whereas Sub-task issue types are underneath the Story level alongside subtasks. Epic Sum Up or Structure Plugins. One way to involve multiple members is by breaking down a main task into subtasks. Rising Star. When you are in the configuration menu, select “Card layout” on the left side. Click on the transition link 'Create' connecting the grey circle to the first status in the 'Sub-task' workflow and select 'Validators' option. IT help. Workaround idea: you add two columns "Key" and "Sub-tasks" to your column configuration and create a saved filter. To transition sub-tasks of an issue, use "jira_subtask_outward" To transition the parent issue of sub-tasks, use the "jira_subtask_inward" To transition an epic when an associated issue is transitioned, use "has epic". Using JIRA Service Desk Cloud? See the corresponding suggestion. These permissions can differ between applications. Even when hidden, it's still in the column, so you'll be able to close the sprint. They are quite functional as you can mention people, add dates, likes, or use specific formatting. Ideally once a user submits a form within a project, they select from a list of software applications needed. Sub-task block the completion of the Sprint because if a sub-task is not complete, that means the Task or Story this subtask is part of is not complete. action: clone issue. With this said, it will not be possible to make it visible in the customer portal. Those charts are based on JIRA recognizing that the item assigned the Story points is "not done" or "done". Hi. 1 answer. util. util. I'm trying to show ALL project issues, including subtasks in a particular sprint. Task Kanban: That's our delivery Kanban system. In the 'Validators' screen, click on 'Add validator' and select 'Parent Status Validator'. See moreUnder ISSUE TYPES, select Sub-tasks. Hi @Kerri_Johnson. Furthermore, you can easily create a subtask and display it on the Gantt, by using the "Add task+" button (please bear in mind that you need to select the parent task on the Gantt WBS first): I hope this helps Ruben, however, should you experience any kind of other issues with displaying your subtask on the Gantt module, please contact our. 1. The issueType field must correspond to a sub-task issue type (you can use /issue/createmeta to discover sub-task issue types). 2; Parent Task B. Works and shows all the Epics, Stories, Tasks and Subtasks. Issue hierarchy by default is. Or move the sub-task so that it is part of a different issue that is going into the sprint. In my case without subtask Parent ID I have to re-type 16 times all of these 60+ subtasks! By the other hand I can create a Jira Plan based on my Scrum Board, where I perfectly see the whole project with tree structure: Under Epic I see Stories, and under each story I can see the subtasks. in the original script above (with all the extra stuff) we defined a list of summaries and that worked. size}} which is working perfectly! I would now want to count the subtasks that are "Closed" and update the count in the parent issue. On the left-hand side, select Custom Fields. Better management of SLAs in Jira Service Desk; Better support for creating sub-tasks with required fields; Else / If has shipped; How to integrate Jira and GitHub using Automation for Jira; How to use Automation for Jira sample rules in your project; How to use Slack Messages with Automation for Jira; New String and Date functions in. If one member of the team is not able to work, it is really simple to another team member to get and continue the job to do. However, the result is that it copies the fixVersion from the original parent and not the new parent. But all answers are related with importing task alongwith sub-task. 1. When the sub-task is created, the reporter name. You cannot add multiple assignees to a ticket. Sub-task issue types: technical task, documentation, deployment and and and. While doing this, adding a temporary label to those newly-created Tasks/Stories. First time using JIRA in this style, but a consulting firm organized the project in a way that User Stories are both a Confulence Page and a JIRA Story item. Unlike legacy databases, Jira Service Management offers a flexible and open data structure that allows teams to manage any resources important to their service request, incident, and change management practices. Press the blue Create Custom Field button, and select the Number Field. Even ranking Story above Task is not possible in Jira: they are both at the same level in Jira, between Epics and Sub-tasks. 2. action: create task issue, same as you note, and also setting the epic link in this step. I suspect you've not created a Scrum project, or at least board. Both Epic and Task have such a progress bar. Mike Triplett Dec 31, 2021. Jacek Trossen Jan 16, 2023. (#11) Create Subtask in Jira | What is Subtask in Jira | JIR…Atlassian Support Jira Service Management 5. RULE DETAILS: Check the box "Allow Rule Trigger". Community Leader. Best. When a subtask is created by an agent or automation actor, that person becomes the reporter, but more importantly, this person is added to the Watchers and its this that ensures this person receives agent notifications. I'm hoping I just missed a setting somewhere in the labyrinth of Jira. Kanban boards show sub-tasks because Kanban simply doesn't have a concept of sub-task. On this page, you'll learn more about creating and converting issues and subtasks, and setting issue-level security. The subtasks display on the board because they are getting set to a status that is mapped to a board column rather than a status mapped to the Backlog. Configuring Jira Service Desk approvals. ; Select the relevant Project and Issue Type in the Create Issue dialog box. You're looking at the board backlog, where sub-tasks are not shown (subtasks are not ranked) The 'Assigned to me' quick filter is not including subtasks. When you check Include subtasks it pulls both the estimates and time entered from the sub-task layer and summaries it. Sub-tasks are used by the internal teams to record all the different activities required to be undertaken to resolve an issue. Issues act as the packets of work that travel through their respective workflows within their projects until the. ) and created before Smart Field. In this article we are going to show how to. thanks. Learn more. Reply. Key features: Dashboards. Main filter: On my active Sprint Board, I want to see only User stories, without subtasks. 5 and we face such an issue: There is a project where we have created a story with three subtasks. Based on our research, we know that this often starts as just. I did it through script runner with the following: ArrayList<Issue> testSteps = (ArrayList<Issue>) parent. JIRA is designed to be able to generate reports like BurnDown, BurnUp, and Velocity Charts based on Story points. The Jira burndown is set up to account for this scenario. 1. Assign request type to sub-task. You need go to Admin > Issue Type > Add Issue type > select the subtask type radio button. So transition screen -> Checklist -> Based on. Count of Sub-Tasks) and. subtask issue type #2 - typically 1 for every story. Parent Original Estimation field should get updated automatically once we update the Original estimation field of subtasks. Replace ABC with your project and replace subtask with your exact subtask issue type. The ask is for Jira to change how it calculates a story's hours to make it easier for teams. Incident Subtask Due date is June 2, 2023. Sep 17, 2019. Imagine this: You have a sprint to which you have certain tasks. Your project is using one field configuration, and you've said "field X is mandatory" in it. Kanban boards show sub-tasks because Kanban simply doesn't have a concept of sub-task. I need to be able to prepare in the same time 2-6 clones of the same task/subtask based on a variable which allows me to assignee task to a direct team. This would mean that Subtask tickets would be shown in customer portals. Select Create (). We are using Jira Service Desk (Jira Service Management) and we have customers using it. When the ticket is "Done" it automatically clones the parent ticket and subtasks. Our customer is using the service desk to initiate project related requests. Community Leader. Automation rule #2: Create third sub-task when two sub-tasks are completed. It is a jira issue as sub-tasks do not have the epic listed in their attribute . Select > Issues. Nov 05, 2020. The rule is run when issue is created (I also made a second rule to be used when issue is updated to continually refresh the subtasks). Hi, I have a project where the customer wants the service desk agent to be able to create subtasks for external users (third party companies, etc. So, to be able to create a task, you just need an admin to make that type available in your project (they may have to add a new issue type for it). Please refer the screenshot: Hope this will help. def listOfsummaries = ['Subtask summary 1', 'Subtask summary 2'] // The summaries to use for. type = Sub-task AND project = STR AND reporter in (irvin. Why i said answer is wrong because as question ask only about importing the sub-task. Description NOTE: This suggestion is for JIRA Service Desk Server. parentID in ("xyz1","xyz2","xyz3") and sub-task. So because the trigger issue cannot have a parent, the action does nothing. . Dec 03, 2022. Any help greatly appreciated. In JIRA Service Desk, I've created an automation where when Service Request for a new employee is created, several tasks are created based off of what was entered into the components field (e. Try Jira Software Premium. Hi! We have Jira Service Desk set up to automatically create a sub-task when a customer request is raised via the portal. I will set up the script to trigger if there is any change to the custom field, so it will need to. You can split an issue in the Backlog or sprint sections, including any future sprints and any active sprint. We are trying to create a change management project and one of the requirements we have is that if an issue type is created that the sub task must have the prefix for the main issue, followed by a unique number . 1) When I'm in the Backlog view, Jira automatically uses the first column on the board, which in our case specifically is a status applicable only to Subtasks types 2) When a parent's (Story or Bug type) subtasks is already in a status mapped on a specific column on the board, the parent is already displayed in the board even if the status of. Assuming you are an admin, you would first create the custom field, then associate it with the sub-task you need. Yes, you would need to pay Jira Core/ Jira Software/Jira Service Desk license + Jira CMDB plugin license. Each subtask can be assigned to different team members, facilitating a division of labor while still connecting each piece of work to the larger task. We have two boards with different workflows: - Product board, that displays parents tickets: Stories, Bugs, Tasks - with the following workflow: to do, in progress, next staging (review), bugged, test, ready. Cloud Data Center and Server Create an issue and a subtask The building blocks of any project are issues. g. It doesn't make any since to add a sprint. Then move them to tasks. Welcome to the Atlassian Community! If you are using the same filter query and it will fetch the sub-task then I will request you to please select Group By --> Subtask (Right upper corner of your scrum board). information available: you are creating a subtask. import java. JQL filter to show all issues including subtasks for current sprint. I want this done only for issues which had not been completed before this transition. Story often estimated in Story points is a smaller unit (compared to Epic) of work aimed at a functionality/feature. Complete all required fields and any other fields that you want. During the Bulk Change operation you can only enter an explicit issue key there (i. Unfortunately that option does not exist in the menu for the issue (Story) I am trying to add a sub-task to. Employees never have to leave Slack to get the help they need, and agents get all the information they need right in Jira Service Management. Unfortunately, Issues in an Epic do not contribute to. But there's an oversight in that the subtasks don't actually inherit the information internally. Select the pencil icon to the right of the Email address. Sub-tasks inherit the project, issue security and sprint value of the parent issue. You could use something like this: parentEpic in (KEY-1) and issuetype = Sub-task. A sub-task is part of its parent, not a separate entity. Replace jira-software-users with your group name. 1 answer. If i click convert to a subtask. Question: If I want to build the same rule but this time on the 'Epic' level so that Epic's time logged is the sum of the 'user stories' under it, just like the rule created for user stories reflecting the sum of time logged for. Hopefully this will save someone a few hours of troubleshooting. or you might want to create an undo button so status changes can be reversed. Click "see the old view" in the top right. Get Task. Regards, Dominic. For example in the following screenshot you have several options to create a subtask: You can click on Create subtask action and it will show up the Subtasks section with the default subtask type, where you can enter the summary. So far, I was able to count the number of subtasks under the issue using { {issue. we have sub-tasks in our project, but there is no option to expand the parent issue on. Then click "save as" and enter "My Open issues W/o sub-tasks" or whatever name you would like. For example to transition an epic to "in progress" when a user story is started, use the link type "has epic (inward)". Subtask 1 assignee - Peter. Hi @Zhuo Wang. Let's say Board Y has a sprint Y1 which has a story with label Y but that story has a sub-task which is assigned to a member from Team C/Board Z and has a label Z. Look to the three dots to the upper-right of the issue view - there is a "move" option in there that takes you to a screen with "change project" and "change parent" options. Create Dynamic filter using issue fields (select issue type, project, etc. Select Notifications from the sidebar. There is a feature request suggesting the implementation of such ability: Sub-tasks as an applicable issue type for Requests. If already completed (resolution = done), I. Create a separate workflow for subtasks in your project. if you click to the key of the parent, it will open the details of the parent which also includes the list of the. Tom ListerCommunity LeaderNov 07, 2022. Hi @Poornima. In true agile methodology, burn-down charts burn down entities to show true progress towards reaching the end goal of completing the sprint or epic. Sean Mar 09, 2021. 3. Solved: I am trying to get a list of subtasks that are in open or reject only when the parent is in "seeking approval" I tried theSub tasks appears in "Issues without epics" swimlane. add a jql to the trigger that only looks for the key of the parent you´d like to clone (this will bring the original/template issue into { {issue}} context) clone that one. @Amir Horesh - you can try running a bulk edit on the sub-tasks, or try creating an automation rule in Jira such that whenever the parent issue is linked to the ticket, all sub-tasks are automatically linked OR if a new subtask is created, it automatically links to the target ticket as that of the parent. Gordon Rutherford May 26, 2023. Hi All. See: Create Sub-task. Configure the trigger settings and select Save. Julian Bowker Jun 05, 2020. I'd expect it to be one of the 3 points below based on your description: Your board filter does not include subtasks. Assign sub-tasks automatically. This is set automatically when the ticket is created via the user portal. - % complete based on time spent and story points at each hierarchy level - Sum up Time Spent, Org Estimate, Time Rmng, custom number fields - Epic Hierarchy on Issue Screen. Nic Brough -Adaptavist-. Hi at all, we have a very simple Kanban board in our Jira. and we would like to see all sub-tasks of these tasks. In other words, I want to Clone a Task with its Subtasks. Let's say Board Y has a sprint Y1 which has a story with label Y but that story has a sub-task which is assigned to a member from Team C/Board Z and has a label Z. I have not managed to find an answer via googling or searching the. Right-click an issue and select Split issue. You don't need to see them in a Scrum backlog. Each status has specific sub-tasks that need to be done before changing to the following status. To start, the question itself is a bit of a false dichotomy. Jira Service Management brings you a collaborative IT service desk with a powerful ticketing system, a self-service knowledge base and real-time reporting. Hope it helps. To get the smart value for the custom field issue rank, I checked first in the Issue menu, Custom fields, to get the custom field ID for Rank. They have: a due date, an owner, and a description. Sub-tasks are not part of your sprint -estimate. Hi. Epics can have child issues, but there are main-level issues, which then will have their own subtasks. 6/5 Starting Price: $8. On a separate note story point estimation is expected at the story level and time estimates at the sub. Requesting help for an IT related problem. If it is an epic, 2. Sep 29, 2023. The Standard plan allows up to 250 GB per product, and file storage is unlimited on Premium plans. Rule 2: Cloning those newly-created Tasks/Stories's subtasks, based on the temporary label that was added. Teams break work down in order to help simplify complex tasks. JIRA Automation: Delete spezific labels when the sprint starts in subtasks. I can count all of them using the solution found here - but have been unable to work out how to put in the condition to only return unresolved sub-tasks. The "done" column should contain the status that means a task is closed. No. Sama Mohamed Aug 11, 2022 • edited. Field configurations do not add fields to issues. As PO, I want to see the progress of the subtasks on the ticket to completing the user story. Ah see, the trigger issue is the parent, "Then: Create a new issue" and "Then: Edit issue" - those are 2 separate actions, and it is trying to modify the trigger issue - not the subtask. Add a Create Variable action to store the key of the created parent. thanks A sub-task should not reside in another project. Nope, you won't. View the list of reports below for more details of each report. Here's a screenshot. After saving you need to give your automation a name & click on the ‘Turn it on’ button: Now when you create a new ticket in this project with a name that starts “New Starter:” sub-tasks. Thank you @Nic Brough How then can I best prioritise the sub-tasks. Workaround idea: you add two columns "Key" and "Sub-tasks" to your column configuration and create a saved filter. Community Leader. Go to Jira Administration > Workflows. Ticket Summary: { {now. shivani shirguppi Nov 22, 2023. 11 Creating issues and sub-tasks The. Jira Service Management chat users can create a two-way sync between conversations in Slack or Microsoft Teams and Jira Service Management. 1 answer. subtask-2-1, 16, 8; subtask-1-2, 32, 1; Note that the issue id will be imported into "external id" as well, and the "parent id" is not imported directly, because it's only used to make the parent/sub-task link. In our previous project (Kanban) it was possible to have the subtasks show like tasks on the board so you can see not only your assigned tasks but subtasks. trying to figure out what i can cut out of that one to make it work but NOT have it run for epics. Rule 1: Cloning the Epic and all of it's Tasks/Stories. So they removed the automatic display but left open the option to put the list into the view if you need it. Thayne Munson Jun 25, 2021. 3. summary constains "text substring". Hi Vinod, This question comes up a lot but it is expected behavior for the roll up to not occur between a sub-task and Parent Story. Aug 18, 2020. Hi @Ege Zeytun. Therefore, the subtasks need to be on the board and in the backlog like regular tickets. Then look at the URL that appears at the bottom (or wherever) of your browser:The Free plans for Jira Software, Jira Service Management, and Jira Work Management have a file storage limit of 2 GB per product. You first need to convert the issue's sub-tasks to standalone issues; you can then convert them to sub-tasks of another issue if you wish. Jan 17, 2023. To edit it, it is necessary to create or edit the filter applied in the panel, for that click on "Edit filter query" and apply the new search.